Elements and Performance Criteria
- Plan and prepare for the provision of advice on operations law
- Receive enquiry
- Enquirer's needs are identified, analysed and clarified in accordance with legal practices and procedures
- Legal limits of own responsibility are clearly outlined to enquirer before any information is imparted in accordance with legal practices and procedures
- Enquiries outside one's area of responsibility are identified and assistance is sought or enquiry is referred on to a legal officer where appropriate
- Provide information on operations law
- Consult legal officer to resolve issues
- Issues are discussed with legal officer in accordance with legal practices and procedures
- Issues are communicated to legal officer and resolution/action is discussed in accordance with legal practices and procedures
- Suggested action/resolution is carried out in accordance with legal practices and procedures